General

Frequently asked questions about the tammock.

The frame is able to support up to 400lbs.

The Tammock will be 110" from anchor point to anchor point. Not all hammocks will work with this frame so we will be providing a hammock with the system.

The two person Tammock is still in development, but it’s one of our top priorities. Expect to see a 2-person Tammock on the market in coming years.

The current Tammock Version comes in at just under 20 pounds.

Shipping policy

Frequently asked questions about shipping and handling.

At the moment we are only shipping orders in the United States.

The typical time from the time your purchase to your door is usually 2-6 days, but can take up to 12 days.

For more infomation please refer to our shipping policy.

Returns and exchanges

Frequently asked questions about refunds, exhanges, and returns.

We accept returns up to 14 days after delivery, if the item is unused and in its original condition (unopened) we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged, please email us as soon as possible at info@litoutdoors.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For more information check out our refund policy.